Contact Us

Escrow domain services

We are human team and we’re here to help. DOMENIM.COM is not just an online domain escrow service, We’re THE human escrow team services. We’re leading the way in safe, reliable and trustworthy domain escrow services and will be for many years to come.

Domenim.com is:

  • Online domain escrow that is simple and safe for Buyers and Sellers
  • Compliant with relevant state laws
  • Armed with an in-depth knowledge of the escrow process
  • The safest service to trust with your money

Headquartered in Indonesia, Domenim.com and its operating subsidiaries provide online domain escrow services that facilitate and accelerate e-commerce by assuring a secure settlement.

Domenim.com has pioneered the process of online escrow services. The Company, founded in 2003 by PT Domenim Dot Com, has established itself as one of the leading providers of secure business and consumer transaction management on the Internet.

All domain escrow services offered on this website are provided independently and exclusively by Internet Escrow Services (SM) (IES), one of the operating subsidiaries of Domenim.com.

IES is fully licensed and accredited as an escrow company and is subject to compliance with applicable escrow regulations, including the California Financial and Business Code.

Meet our leaders

Domenim.com’s management team is comprised of industry-leading professionals, all with extensive experience in their respective areas of expertise. Our management team is dedicated to executing the company vision and maintaining Domenim.com’s unique and productive work environment, while ensuring we deliver world class service to our marketplaces and customers.

Mahendra

Email Support

You can reach out DOMENIM.COM team if you would like to request help regarding your transaction, or if you would like to provide feedback regarding your experience with us. You may also send us an email at [email protected].

Phone Support

If you have a question or need immediate support, please use our live phone support. It is available Monday to Friday 8:00 a.m. to 4:00 p.m., Pacific Time.

  • USA and Canada :
  • Australia and Asia:
  • Other Countries: +62123456789

For customer assistance beyond our phone support hours, please send us an email at [email protected] instead. We will have one of our Email Support Representatives reach you at the soonest possible time.

We are always ready to help you but because of regulatory rules, Domenim.com customer support is limited in what they can and cannot assist you with.

They can assist you with:

  • Verifying transaction status
  • Sending amendment forms
  • Explaining general escrow

They can assist you with the following items, but may not perform them on your behalf:

  • Entering tracking information
  • Accepting merchandise
  • Rejecting merchandise
  • Submitting a payment
  • Agreeing to terms
  • Sending a lost password

We are here to help – whether it’s a technical question, a problem or a suggestion. Connect with us by phone or the email form provided for your convenience.

Our office

To send us any mail correspondence, use the mailing address below:

Domenim.com Jalan Jend Sudirman 108 C , Purwokerto, Jawa Tengah, Indonesia 50000